WHICH MATUSE MODELS ARE ELIGIBLE FOR REPAIR?
All Matuse models since day one in 2006 can be sent in for repair. Send us what you got; help us help you.
HOW MANY SUITS CAN I REPAIR?
You can repair as many suits as you want, but you have to be signed up on Matuse.com first - so that we can properly track your repair and ship back to the address on file.
HOW DO I RETURN MY OLDER MATUSE FOR REPAIR?
BOX UP AND SHIP - Head over to your local shipping location to drop off...
Matuse Inc. - 5575 Magnatron Blvd, Suite D - San Diego, CA 92111
ARE THERE ANY SHIPPING COSTS OR OTHER FEES?
You will be responsible for shipping your old Matuse product. Your repaired Matuse will ship for free. There are no additional fees.
WHEN WILL I GET MY REPAIRED MATUSE SUIT?
After we receive your older suit, register you on Matuse.com and process your repair, please allow 4-6 weeks.
I LIVE OUTSIDE THE UNITED STATES. CAN I STILL REPAIR MY MATUSE?
Yes. The Much Love Matuse Program is worldwide.
WHY DOES MATUSE WANT TO FIX MY OLD SUIT FOR FREE?
During these uncertain times, we as a team, believe it is our responsibility and privilege to help our customers. We absolutely want you functionally superior and proud to represent the Ichiban.
GET STARTED - CLICK HERE